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Privacy Policy

Privacy Policy

Event Southwest (“Company,” “we,” “us,” or “our”) operates the website eventsouthwest.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you do not agree with the terms, please do not use our Website.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (if applicable)

  • Any other information you provide voluntarily (e.g., through contact forms or event inquiries)

1.2 Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our Website

  • Referring website

  • Cookies and tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our event production services

  • To respond to inquiries and customer service requests

  • To process transactions and send confirmations

  • To improve our Website and user experience

  • To analyze site usage and trends

  • To comply with legal obligations

  • To send promotional emails, newsletters, or marketing materials (you may opt out at any time)

  • To send SMS messages regarding updates, promotions, and event notifications (see Section 7 for opt-in details)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share data with third-party vendors who assist us in website hosting, payment processing, marketing, analytics, and other business functions.

  • Legal Compliance: If required by law or legal process, we may disclose information to government authorities, law enforcement, or third parties.

  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. By using our Website, you acknowledge that you provide information at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These may include:

  • Essential Cookies: Necessary for the Website to function properly.

  • Performance Cookies: Help us analyze how users interact with the Website.

  • Marketing Cookies: Used for advertising and remarketing purposes.

You can control cookie settings through your browser or opt out of certain tracking technologies by adjusting your preferences.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

7. SMS Texting Opt-In and Opt-Out

By contacting us directly or providing your phone number, you consent to receive SMS messages from Event Southwest regarding event updates, promotions, and other relevant communications. Message frequency may vary.

  • Opt-In: You may opt in to receive SMS messages by providing your phone number through our Website, contact forms, or event registration pages.

  • Opt-Out: You can opt out at any time by replying “STOP” to any SMS message received. Standard messaging and data rates may apply.

  • Support: If you need assistance, reply “HELP” or contact us at director@eventsouthwest.com.

Your phone number will not be shared or sold, and it will only be used for communication purposes related to Event Southwest.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access & Correction: You can request a copy of your personal data or ask us to correct inaccuracies.

  • Deletion: You can request that we delete your data, subject to legal and contractual obligations.

  • Marketing Opt-Out: You can opt out of receiving marketing emails by using the unsubscribe link in our communications.

  • Cookie Preferences: You can manage cookie settings through your browser.

To exercise any of these rights, please contact us at director@eventsouthwest.com.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Event Southwest
8189 S Central Expressway
Email: 214-205-1086
Phone: (214) 253-8583
Website: eventsouthwest.com

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